RENTAL RETURN PROCESS. ALL RENTALS ARE DUE BY 12/21, NO EXCEPTIONS.To keep you safe and best serve you, we have changed the fall 2020 rental return process.
We are offering three options to return your UCCS Bookstore rentals:1. Request a pre-paid shipping label and return via UPS at no charge.
2. Return them to the UCCS Bookstore during curbside drop-off hours.
3. Return in store during normal UCCS Bookstore hours (check website for changes).
Regardless of choice, it is REQUIRED that you complete the form through the link below. Textbook rental returns will begin December 1 and end December 21, 2020.
Click on this link:
RENTAL RETURN FORM
and completely fill out the form and submit. Complete this no later than November 13.
Within 24-48 hours (excluding weekends)of submitting the form, you will receive an email confirmation with complete instructions on next steps depending upon your selection, and a return authorization listing your rentals and name/SID to include with your return.
OTHER IMPORTANT INFORMATION:You are responsible to get your rentals back by December 21, 2020. There are no exceptions, plan now. Put a reminder in your cellphone if necessary.Rentals will only be accepted up to December 21, 2020. If shipping, ensure packages are shipped in time to arrive no later than December 21. Curbside pickup also ends after December 21.
You will continue to receive several e-mails from the UCCS Bookstore from email@example.com listing your outstanding rentals, for your reference and for completing the electronic form.
Rentals received with any form of liquid damage, missing pages, or missing covers will not be accepted per the UCCS Bookstore rental policy agreed to at time of rental.
We reserve the right to reject any rentals we deem damaged per the UCCS Bookstore rental policy agreed to at the beginning of the term.
It is your responsibility to include a printed copy of the return authorization form (that you will receive with your confirmation) along with your rental(s)--we are unable to receive rentals back to your account without a form identifying your account.
Tip: if you select to return your rentals via UPS, and are purchasing items online during your stay at home, consider keeping some shipping box(es) to use to return your textbooks.
Regardless of which method you select to return your UCCS Bookstore Rentals, please practice social distancing when returning textbook rentals.
For any unreturned rental, the account on file will be charged for the difference of the rental price and the purchase price, plus a $5.00 unreturned fee. If you have questions on what outstanding rentals we have on record for you, please refer to the most recent "UCCS Bookstore Unreturned Rental" e-mail sent from firstname.lastname@example.org. The first list will be sent to you on 11/4/2020.
Please contact us with questions at email@example.com. Also please understand we are working on limited hours and limited resources, so please allow for additional time to respond.
Thanks, your UCCS Bookstore Team