Shipping Rates (COVID19 UPDATE: At this time we cannot provide Next Day and Second Day shipping).
The UCCS Bookstore utilizes a flat rate shipping model. You will pay the following shipping amount, per order, based on these selections:
Shipping Options: In-Store Pick-Up: FREE (COVID19 UPDATE: this option is not currently available. In state ground shipping is temporarily free (exception, graduation frames are still $25 to ship).
3-5 Day Delivery Out of State: $8.95 UPS Ground Out of Colorado (FREE WHEN ORDER TOTAL IS OVER $125.00) Graduation frames are $25 to ship regardless.2 Day Delivery: $39.95 (Not available for orders shipped in Colorado) COVID19 UPDATE: 2-day delivery not currently available.1 Day Delivery: $79.95 (Not available for orders shipped in Colorado) COVID19 UPDATE: 1-day delivery not currently available.
Once you place an order, we will authorize the credit card and verify the shipping address. After these checks are complete, we will process the order according to the service level chosen (see detailed information below). If for any reason the order does not pass the aforementioned checks, we will contact you to correct any necessary information. The UCCS Bookstore reserves the right to hold any order suspected of fraud.
If you have any shipping carrier restrictions or preferences, please either contact us after placing your order, or leave a note in the "Order Note" section, located at the bottom of the shopping cart.
Free shipping does not apply to oversized items, as indicated on those product pages. Shipping does not occur on Saturday, Sunday, or University holidays - these are not considered business days. Processing time will begin for these orders on the next business day.
In-Store Pick Up
Orders placed Monday-Friday will be ready for pick-up within 24 hours. Orders placed on Saturday or Sunday will be ready for pick-up on the 24 hours from first business day.
COVID19 UPDATE: Online orders are currently ship only, no in-store pickup. Certain exceptions for course materials and other items may be arranged for curbside pick-up, e-mail email@example.com for details.
You will receive an email when your order is ready for pick-up. Please have the order number ready when coming to the store to pick up your order.
If we are unable to fulfill your complete order at once, we will pull your items as they become available.
If you do not pick up your order within 30 days of email notification we will issue a refund minus a 25% restocking fee.
3-5 Day Delivery
Orders will be delivered in 3-5 business days from the date ordered. Please note: Saturday, Sunday, and University holidays are NOT considered shipping business days.
2 Day Delivery
Orders placed Monday-Friday before 1:00 PM will be delivered in 2 business days. Orders placed after 1:00 PM will be delivered in 3 business days.(COVID19 UPDATE: At this time we cannot provide Next Day and Second Day shipping)
Please note: Saturday, Sunday, and University holidays are NOT considered shipping business days. Two-day delivery is NOT guaranteed for PO boxes. Please use a valid street address to ensure two-day delivery. We do not offer 2 Day Delivery for orders being shipped within the state of Colorado.1 Day Delivery
Orders placed Monday-Friday before 1:00 PM will be delivered the next business day. Orders placed after 1:00 PM will be delivered in 2 business days.(COVID19 UPDATE: At this time we cannot provide Next Day and Second Day shipping)
Please note: Please note: Saturday, Sunday, and Holidays are NOT considered a shipping business days. Orders placed anytime on Saturday, Sunday, or Holidays will be shipped on the following business day. One-day delivery is NOT guaranteed for PO boxes. Please use a valid street address to ensure one-day delivery. We do not offer 1 Day Delivery for orders being shipped within the state of Colorado.
Pricing varies and time varies on these orders, please follow the information here.Partial Orders
If we are unable to fulfill your complete order at once, we will ship your items as they become available. You will not be charged multiple shipping charges.
Refunds on Shipping Charges
Shipping is refundable only if the wrong merchandise resulted from an error by the UCCS Bookstore. If you made a mistake or have changed your mind, you will have to pay for all shipping charges when returning or exchanging an item.
Return policy timeframe begins upon shipment of order or availability for pick-up. A printed copy of the receipt, a brief explanation stating the reason for the return, and the merchandise in its original, unopened condition must accompany all exchanges or returns. Please include your contact information and order number with all returns and ship to:
ATTN: Online Orders
1420 Austin Bluffs Pkwy
Colorado Springs, CO 80918 Full Return Policy click here.Heavy or Oversize Items
Shipping rates and delivery times vary for some products. Items requiring special shipping are noted as such within their individual descriptions.
We are only able to ship within the US currently. We apologize for any inconvenience, and are working toward offering more international ordering on our site in the near future.
Rental Return Guidelines
All rentals are due at end of the semester rented in by the first Monday after finals. If shipping your rentals back please take into account of shipping time, if your rental arrives after the due date, we may be unable to process your return. If the rental book that is returned is damaged you will be charged the difference between the rental price paid and the price of the book at the time of return. Carefully inspect each book at rental pick up for damage prior to accepting a rental title. For full textbook rental information click here.Please include your Order number, Name, and Student ID number on all returns and ship to:
ATTN: Online Orders
1420 Austin Bluffs Pkwy
Colorado Springs, CO 80918